Google Professional Certificate IT Support Management is a certification program offered by Google in collaboration with Coursera.

The program consists of a series of five courses covering various topics such as computer systems, networking, operating systems, system administration, and security. The program is delivered online and .

It takes on average 5 months to complete with a workload of 10 hours per week and is designed for individuals who wants to improve their existing knowledge.

Upon completion of the program, individuals receive a certificate that is recognized by major industry players and can help them stand out in the job market.

During the course I did many hands-on activities, such as:

  • Troubleshooting computer hardware and software issues

  • Installing and configuring operating systems

  • Configuring network settings and security protocols

  • Setting up and maintaining computer systems

  • Debugging network connectivity issues

  • Administering user accounts and permissions on a network

  • Troubleshooting and resolving network issues

  • Monitoring and maintaining system performance.

Google IT Support Program